Positive Pay File Question

SOLVED

One of clients had a positive pay record rejected by the bank because, when the cut was check it was cut using the vendor's remit-to address/name, but apparently, the bank needs the 'parent' company's name in the file (Vendor Master name).  Seems to be that the file should include the actual name on the check, but the client insists that's the case.

Anyone else come across this or know if it is possible to include the vendor's 'main' name in the file?  (the positive pay setup doesn't have this field available). Thanks!

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  • 0 in reply to bethbowers

    AND, hold that mic.  So if I do a NOF on the client's system, it works.  If the end user does one, it does not.  I have looked at every role option on all 3 tabs for AP, BR, GL, LM, and CI and I don't see anything indicating that it should work differently for her than I.  We did this all on her machine, so there wasn't anything different there - I just logged into Sage as me. SO - what option makes it not work???????