x Want to participate? Join the group to interact

Sage 100

Welcome to the Sage 100 Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.

Core Financial Modules How to handle overpayment

How to handle overpayment

SOLVED

Posted By DanRIC over 8 years ago

Hello all,

A customer overpaid on a check for three invoices. They want to short pay a future invoice due to this. How can we create a credit to apply to a future short paid invoice?

Thanks!

D.

0 Tyler Christensen over 8 years ago

DanRIC,

You can do a cash receipts for the amount of the check and then apply the correct funds to each of the three invoices and the remainder can be applied as a PREPAYMENT on the account. You can give the PREPAYMENT whatever name you want, maybe the check number or the date or something like that. It will show up on the account and then when the next invoice is processed, you can apply the prepayment to the invoice balance and it will show you the net amount of the two. Does that help?

Thanks,
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 DanRIC over 8 years ago in reply to Tyler Christensen

verified answer

Thanks! So how would the PREPAYMENT be applied to the invoice balance?

D.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Reject Answer

Cancel
0 Tyler Christensen over 8 years ago in reply to DanRIC

You could do a cash receipts for $0.00 and then take select the pre-payment and the invoice you want to apply the pre-payment to.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel