• Is there a way to process a credit card as an immediate Sale in Sales Order Entry and not just a pre-authorization using Paya in Sage 100?

    Any time we enter an order in Sales Order Entry that is being prepaid with a credit card, we use the "Payment" Transaction Type which pre-authorizes the funds for the order. It is not until the order ships and the invoices are posted that the credit card…
  • Error processing credit card refunds

    We have an issue where we have a completed invoice that was paid for and the product was shipped, and now the customer wants to make a return and have the funds credited back to their card. When we attempt to process the refund in Sage we get an error…
  • How do you process credit card refunds for a closed invoice?

    We have an issue where we have a completed invoice that was paid for and the product was shipped, and now the customer wants to make a return and have the funds credited back to their card. This seems pretty common scenario but is one that is rare for…
  • Time delay of phoning credit card payment vs when CC stmt is received.

    Resolution ID 400248 has nicely taken care of the issue of applying an expense payment to a credit card. My question: There is a time lapse of about a month between when the credit card payment is phoned in and when the credit card statement is paid.…