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sued2

Emailing Invoices from Sage

Posted By

I have had several clients report to me this week the inability to email their invoices from Sage 100.  It is happening in versions 2019, 2020 and 2021.  They all use Office 365 and have been using the outlook.office365.com in their setup for quite some time.  Has anyone else run into this problem?  I have a call into Support but they are backlogged today.

Thanks

Sue

Parents

  • Thought I'd join the thread.

    Client reported this issue last Thursday running 2018.

    Sue in the original post says it's happening on 2019, 2020 & 2021.

    Another poster said that upgrading to 2019+ will resolve this issue.

    Need clarification if doing the upgrade will fix the issue?

  • in reply to Doc102208

    Interested in clarification on that question as well.  Hopefully someone from Sage can chime in on that.

  • in reply to Justin K

    I can not state that upgrading to Sage 100 version 2019 current service pack or higher will resolve a specific issue.  The 2019 current service pack or higher enables TLS1.2 for e-mail transmissions.  

    There are no current plans to update Sage 100 2018 and older versions.   

    View Document - Sage Knowledgebase

    Engineering is aware the challenge this creates for modified Sage 100 customers and those customers not in a position to upgrade.  << stay tuned>>

    John Nichols

    Sage

Reply
  • in reply to Justin K

    I can not state that upgrading to Sage 100 version 2019 current service pack or higher will resolve a specific issue.  The 2019 current service pack or higher enables TLS1.2 for e-mail transmissions.  

    There are no current plans to update Sage 100 2018 and older versions.   

    View Document - Sage Knowledgebase

    Engineering is aware the challenge this creates for modified Sage 100 customers and those customers not in a position to upgrade.  << stay tuned>>

    John Nichols

    Sage

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