PO was received in full but still shows backordered status

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PO was received in full but status shows it as backordered. We double checked and qtys ordered are exactly the qtys received. What causes this? How can I troubleshoot this?

Things we have tried already:

  • Increased each line item, save it and then come back to readjust to original qtys
  • Tried to re-receive it as 0 qtys but it won't allow it

Using Sage 100 2019