PO was received in full but still shows backordered status


PO was received in full but status shows it as backordered. We double checked and qtys ordered are exactly the qtys received. What causes this? How can I troubleshoot this?

Things we have tried already:

  • Increased each line item, save it and then come back to readjust to original qtys
  • Tried to re-receive it as 0 qtys but it won't allow it

Using Sage 100 2019