Credit Memos going to wrong GL account

Question

When using the 'new' feature that asks if you want to recall info from original invoice when creating a credit memo, I've noticed that it even recalls the GL account that the original invoice lines were driven to (Sales). 
 Credit memos should be going to the Returns GL account. 
 Was this an oversight that needs to be fixed by Sage? Or am I missing something?

Laura Dy · Accepted Answer

Thank you for bringing this issue to our attention. 
 Currently, when you recall the original invoice, a message displays asking if you want to recall the item cost from history, or use the current cost in inventory. We will modify this message to also include an option to use the Sales Return G/L Account or the original account from history. By adding an option, we maintain current functionality for those who want to use the original account. This will be planned for the next product update.

Sage 100

Credit Memos going to wrong GL account

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