• How to remove invoice items for deleted batch

    Dear concern, I am using sage erp 100. I accidentally deleted batch . Now can not post invoices. But these invoices hold items which are not available for sale. I want to cancel or delete these invoices. Please help me to solve this problem
  • Restocking fees

    Do we have ability to charge restocking fees based on price net of prorated discount? thanks
  • Automatically print backorder pick tickets?

    With raw materials and shortages we have found that we are shipping more shipments leaving a backorder in our system than ever before. Historically, shipping would go in and print a new ticket with the backorder and keep it until it could be filled. Our…
  • SO Shipping Batch No. missing on Invoice

    Occasionally we get an Invoice that is missing the Batch No. from when it was created via Shipping Data Entry. We have multiple batches a day, usually separated out between EDI and Non-EDI orders and/or AM vs. PM shipments; totally anywhere between 2…
  • Sage 100 2020 6.2.0.1

    How to delete a line item in a sales order invoice that has been pulled through from standard sales order. Sage Advanced 2020 6.20.0.1
  • Credit card not Processing on Sales Journal Update

    Hello, I am having an issue processing credit cards through Sales Order Invoice Data Entrybin Sage 100c 2018. I can preauthorize a credit card charge in Sales Order Entry and it preauthorizes in Paya. When I invoice the sales order the credit card authorization…
  • Merging items, "cannot merge Sales Kit to an Item" but no BOM exists

    Hello everyone, I've got myself a peculiar situation and wondering if you could lend me your brain a bit. This is 100c Advanced 2017 5.4 I'm trying to merge hundreds of Kit items into a corresponding new item code. In order to merge them, I initialized…
  • MapQuest Outage Update. Fix ETA?

    It seems that the Compass Icon (=MapQuest lookup) in the Accounts Receivable Customer Maintenance/Inquiry has not been working for at least two months. (Error: "Sorry, we are having trouble with that URL"... KB # 110829) Has anyone else have this experience…
  • Is there a way to track who/when deleted a line item in a Sales Order?

    We are having an issue where line items are being deleted from active sales orders either manually or via our pick/allocation process. We can see these deleted line items in Sales Order History, but is there a table with history as to when/who deleted…
  • What are best practices for Sample Orders?

    FormerMember
    FormerMember
    We have many sample orders that go out at no cost. Is it best to have one master account, then add shipping locations for each order? What is the best practice for keeping an inventory of those items?