Problems with the appearance of the Item grid in Sales order entry.

  • We have Sage 100 2015 and we have had this problems for a long while. What ever I do, the font is so small that it is unreadable (see screen shot) making the whole program very difficult, if not impossible, to use. Along with the small font, some tabs have no label only the code; other texts are smaller on various screens and reports.
  • I have Changed the resolution, changed the font size, rebuild Windows and loaded many times (I am a professional now).
  • I use a Surface pro 3 in a docking station with a Samsung monitor. The problem is the same when using it un-docked as above.
    After a long session with Sage techs I am / we are no further forward. Sage has not heard of this problem and they are at a loss the same as myself.

  • If there is anyone who has seen this happen before or has some helpful hints, please let me know - thank you.

Mark

  • 0

    Hi Mark, What is the resolution on your monitor and what O/S are you running?  In Sage 100 2015 your only option is to modify increase the "Windows" display settings to  display 125% or larger. In later versions of Sage 100 you have a an application scaling option to increase Sage 100 screens and fonts.

    John Nichols

    Sage

  • 0 in reply to jcnichols

    John, thanks for the reply.
    I have tried every different resolution on the screen and also increasing / decreasing the font size. It affects everything else but does not affect the text size problems. They are still unreadable! I am operating Windows 10 pro with all of the latest updates. I spent a long time on the phone with Dan Riddle last week to try to resolve; he could not find anything either!! 

  • 0

    Check your installed fonts for "MS Sans Serif Regular" (not "Microsoft Sans Serif Regular"). If you don't have it, you should be able to copy it from any version of windows that has it. Install it and it might resolve your problem. It did for me.