• Old Transactions Suddenly Appearing on Daily Transaction Register

    Our AP / Inventory person yesterday ran into this issue...old transactions suddenly appearing the the Daily Transaction Register. She alerted me of the issue and I have searched here and KB but not finding any answers: Also odd that the 10-31-22 transaction…
  • Customer Unable to be Deleted

    I just upgraded from Sage 2018 v6 to Sage 2022.1. My AR people are not able to run the AR Report now. The error message involves and error dealing with one customer. When I look at this customer, he has a lot of extraneous characters in his name. This…
  • PickingSheetPrinted field didn't get updated after PickingSheet got printed

    There are several orders in our system, of which both the Sales Order Entry UI and table field of PickingSheetPrinted indicates that the picking sheet has not been printed. However, I do find the paper version of picking sheets of those orders in the…
  • Missing tables for PR in custom office user defined fields

    So about a week ago I had a client go live in Sage 100 2018.6 with Scanco add ins after a couple of months of testing. A few days in there was a request to add some user-defined fields to the pr_employee file. When I went to add the fields, the list…
  • Problems with the appearance of the Item grid in Sales order entry.

    We have Sage 100 2015 and we have had this problems for a long while. What ever I do, the font is so small that it is unreadable (see screen shot) making the whole program very difficult, if not impossible, to use. Along with the small font, some tabs…
  • We have been having our Paperless Office P/O PDFs disappearing

    I just looked at the list for a long-time vendor, and there's nothing before August 2015. Is there a setting that I can't find that is set wrong? Is there any way to recover anything that's lost?
  • Clearing a problem invoice in A/R

    I was trying to change a customer number, but when I went to Utilities and tried to use Delete/Change, I got the message that I was unable to proceed with unposted data in A/R Invoice Entry. When I looked at the A/R invoices, I was unable to select…