Crystal Reports 2016 error in custom report after Sage 100 2021.6 update

First time in 12 years that the report I maintain is getting an error.

Failed to retrieve data from the database.

Details: s0000:[ProvideX][ODBC Driver][PVKIO]Data page header contains invalid record offset information. [Database Vendor Code: 109 ]

Any help is appreciated,

Richard Eiken

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  • 0 in reply to R Eiken

    The numeric parameter issue is related to CR, not Sage 100.  If you remove your parameter and the report runs, that is the test.

    By any chance is the report looking at a SQL View?  You might need to recompile the view, to correct column alignment... (for fields added by the upgrade).

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