Why is it that I have had some customers get invoiced twice in a batch in shipping data entry?
Steps that I do:
- Scan sales order into Scan Force
- Scan items and send data to Shipping Data Entry
- Wait a little bit for the data to send over
- Scan order into shipping data entry and make sure that the lines under the shipped column match the numbers under the ordered column
- Hit ALT+U which takes me to Starship
- Enter in weight and dimensions
- Hit F5 to print labels
- Hit ALT+O for okay and then ALT+A for accept
When a customer gets invoiced twice, in the batch it shows the customer twice.
2 different invoice numbers same price but it only shows the sales order number on one of the invoices.