Sage 100

We had a customer who made a prepayment for an order. I posted the prepayment in cash receipts entry and that all went fine. My issue is that the customer asked to change the account the order is under, this was after the prepayment was already posted…

So I created a manual entry for a wire transfer in Manual Check and Payment Entry. I reviewed my work in the Manual Check and Payment Register and realized that there are duplicates. Is it possible to delete or change these duplicate entries. They have…

On a back ordered PO, I need to do a receipt of goods to make the quantity received match the quantity invoice and ordered. However, when I enter a ROG, it shows all lines as being received. How do I resolve this back ordered PO?

Hello all, We faced a bizarre scenario. An agent was posting invoices and within a minute's difference, the stock cost became zero. The quantity was already in negative but was carrying the previous stock cost until a credit note was posted and…

Is there a way to apply more than one Original Invoice to a Credit Memo?

Hello, I get the Error Record " is missing from [path]\mas90\mas_system\SY_WORKSTATION.M4T" when trying to log on to Mas 90 from all our workstations. I have Mas 90 version 4.50. I've tried restarting our server and computers with no luck. I've also…

I'm trying to delete a batch and it will not allow me to do so. A message populates that says "Missing or Invalid Header" How can I fix this?

I have invoices that have the tax schedule on the header tab as NONTAX ​ and the ship to location code (tab 2) has AVATAX as the tax schedule. No tax is calculated. If I change the header tab tax schedule to AVATAX then tax gets calculated. Shouldn't…

KB 64515 FYI, (posting in case it might help someone else). I just had this error, and it turns out the firewall on the destination SQL server was blocking access to the c$ share. I'm not sure which one was the magical fix, but enabling the selected…

Hello, I'm working with Sage 100 and currently working on figuring out job cost. I have a question as in the subject--Where is UnitCost in SalesOrderDetail and SalesOrderHistoryDetail from? Would someone please help me understand the calculation logic…

We've been seeing this issues for days now. I have at least a couple people working through the terminal server that can't seem to actually complete batch updates (at least receipt of goods, but I'm pretty sure it is every batch update they try). It sits…

I am trying to do a Return of Goods. It should be noted we are using Multi-bin in case that is relevant. In Item Maintenance, the Serial # shows 1 on hand, 0 allocated. I then go to return of goods, enter the PO#, and go to lines. I select the Item…

Hello, We are having some issues with a miscellaneous charge item we made for a small order fee for our sales orders. Currently I have a script in SO_Header that controls who gets the small order fee. The pickers once they know that the order is completely…

Good morning, Here's an explanation of a problem from one of our purchasing dept's. I could call Sage support and open a ticket, but wanted to see if this has an alternative quick resolution. We have an issue that I created last year when I did…

Hello I am sorry if I am in the wrong section but, I am trying to set up a company and I chose contractor for the chart of accounts, but when I go to the maintenance account only I can only see the retained earnings account. how can I make the accounts…

I have a VI Job that imports sales order invoices into a batch. I have scripting that does some zip code validations and then uses scripting to interact with 3rd party integration buttons that are installed (Vertex tax software). The scripts work perfectly…

I had a vendor that cleared out their old inventory and sent my company several items that they are not charging us for. How do I enter them at a zero cost?

Issue is randomly cannot click on a tab key in data entry windows. Have to use Alt key. Any assistance will be appreciated.

Sage 100 2014 We merge items on a routine basis. Something happened this time. We cut and pasted item codes into the [Change Tab] columns of the Delete Change Item Dialog from an Excel spreadsheet, In this case, the new item code did not get created…

We're trying to import AP invoices using Expense Distribution Tables. When entering an AP invoice manually, the lines auto-populate, but using VI there is just an error (with the same input). No L fields (because the goal is to let the lines be auto…

We recently upgraded from Sage 2016 to 2019. The state withholding is now miscalculating. I reached out to Sage and opened a case. They took over my computer and tried different things and compared it to tax calculations on paycheckcity.com and it proved…

I have processes showing up in the master console that don't exist on the system. How do i get rid of them in the master console? They are both country code maintenance programs

Recently was working on a large project to change the Standard Unit of Measure for thousands of SKUs in our company. The change necessitated that we change the thousands of open sales orders and purchase orders and work orders that were using these SKUs…

I am attempting to help the A/R person with Cash Receipts Entry, which I have done in the past. When I open a new batch and start a receipt it does not have the "amount received" field to enter the amount received. This could be different than the amount…

Running on Sage 100 Premium ERP 2015 (Version 5.20.5.0) The expectation is that on the Receipt of Goods (ROG) Register, where it is labeled "Volume" or "Weight", the volume or weight for that item would be displayed, regardless the number of lines on…