I am trying to do a Return of Goods. It should be noted we are using Multi-bin in case that is relevant.
- In Item Maintenance, the Serial # shows 1 on hand, 0 allocated.
- I then go to return of goods, enter the PO#, and go to lines. I select the Item #.
- I do a search for the Serial #. It shows up, 1 on hand, 1 available.
- I select it, but when it returns to the distribution screen it shows 0 Available, so I cannot process that serial.
Is there something else I should be looking for? What am I missing.
Thank you in advance for any help
