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KSouthern

Unable to print to Paperless Office after update

SOLVED
Posted By

I just ran the lasted release for Sage 100cloud Standard 2019 and my Paperless Office has stopped working.  It wants me to provide Output File Name. I have tried deleting the Sage PDF Convertor and the Amyuni drivers and reloaded the Convertor.  I have also uninstalled and reinstalled the workstation setup with no success.  Any help or advice would be appreciated.

Parents Reply
  • +1 in reply to Kevin M
    verified answer

    Thank you everyone for your assistance.  None of the normal things worked and we went through 3 techs at Sage.  The final answer for us was to change the version on the Amyuni Document Converter to 550 rather than the 600 that loaded.  So far we have continued to work. 

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