• Printer not activated Sage 2022 - Normal fix not working

    Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…
  • Summit Hosting Slow Printing

    Hello, I have 2 clients using Summit Hosting and printing to paperless for journals registers, emailing etc. It's painfully slow to get through an update. Has anyone else experience this?
  • Windows 10/11 ARM processor and pdf converter

    Hope a community member can help here. I have a few machines that are running the ARM version of windows 11. The sage pdf converter for paperless office does not include a arm version of the driver. I have reached out to both sage and amyuni (the…
  • Cannot open attachments in memo fields

    Currently unable to open attachments. When I try nothing happens. This is happening for file types. File path look to be correct. I have uninstalled and reinstalled Sage. This is happening on Sage 100 2019 premium.
  • Sage PDF Viewer (Converter) will not work with Acrobat DC

    All of a sudden, when I try to view a PDF like an S/O invoice it will not open in Acrobat DC. If I change the default PDF viewer to Soda PDF it opens fine. I have uninstalled the converter and re-installed it, but same results. other machines work fine…
  • Sage and Gmail?

    Hi everyone, Im having some really odd behavior and Im looking for a bit of help. So after using the official Sage documentation on how to configure gmail and sage, it would appear that the email client is only sending 50/51 messages at a time in…
  • Sage PDF Converter vs Sage 100 PDF Converter? Sage 100 ERP 2013

    I'm using Sage 100 ERP 2013 and I have both "Sage PDF Converter" and "Sage 100 PDF Converter" installed as printers. Do I need both? Is this causing any issues? There have been some issues with Paperless - "Printer not activated, error 30" Which…
  • Unable to print to Paperless Office after update

    I just ran the lasted release for Sage 100cloud Standard 2019 and my Paperless Office has stopped working. It wants me to provide Output File Name. I have tried deleting the Sage PDF Convertor and the Amyuni drivers and reloaded the Convertor. I have…
  • Email Invoices from Paperless Office with Attachments 2019

    Hi! We upgraded our client to Sage 100 2019 so that we can take advantage of the new feature that allows for additional attachments when emailing invoices with Paperless Office. However, we are receiving a Chilkat error where everything seems fine until…
  • emails not being received by recepients for payroll direct deposit stub -

    FormerMember
    FormerMember
    Our paperless office was sending emails for payroll direct deposit but now it is not Test is successful, however emails are not being recieved for both internal and external email addresses. We are on Exchange server 2016.
  • "SendAsDeniedException" when trying to send emails since moving to Office 365

    Have a client who was emailing SO Orders and Invoices with no problem when they hosted their own Exchange Server. Recently moved to a cloud based Office 365 solution and now when they try to send a test email or a Form they get, "SendAsDeniedException…
  • Sage 100 Paperless PDF of AR & SO Invoices prints Blank (All White with no data) for Plain Invoice form and like a Photo Negative for Customized Marbled form after Adobe DC update to 2019 version

    This problem has been driving me crazy for the past 2 days. Have a client who PDF's & electronically delivers AR & SO Invoices. They are on 2014 PU 4 Premium version of Sage. They have been using the same customized form codes in both AR & SO for years…
  • SMTP sending duplicate emails

    Hello, We recently changed the IP address of the SMTP server we are using to send e-mails for our invoices and purchase orders. We noticed that forms being sent to multiple e-mails are being sent twice to every recipient. Does anyone know why this is…
  • Does anyone use anything other than Adobe Acrobat

    Was wondering if anyone uses anything other than Adobe Acrobat? I just got our renewal for Acrobat and at $180 a piece I want to know what others are using. We do like to take pages from different PDF files and insert them into another PDF so do need…
  • Unable to Verify SMTP Connection -- GMAIL

    Good afternoon, I have searched all related topics and am still having issues with setting up paperless office emailing. I am using a GSUITE SMTP Relay. I have used Captcha to allow access to apps, as well as allowed access to less secure apps…
  • Printing is very slow.

    Hi, does anybody have any idea how to speed up Sage MAs 200 version 4.5 printing. when i print or preview a document, such as an invoice, every invoice take 1 minute to print out/preview. We checked our internet provider and was advised that our internet…
  • Paperless Office Output is not Generating All pdf's for Invoicing

    We recently ungraded to Windows 10. And it appears since doing this there has been something strange occurring when doing our daily invoicing. When invoicing we choose Paperless Office Output "Print/PDF or Electronically Deliver". When the pdf file…
  • How do I get a pdf to appear while also printing a Sales Order with Paperless Office?

    My uses are accustomed to having a pdf pop up when they choose to print a Sales Order. With Paperless Office and the "pdf all" option it doesn't. And I can't convince them to go to the location on the server to retrieve the .pdf for emailing. Also, the…
  • Paperless office in 2014 not emailing the correct PDF's

    We upgraded from 4.5 to 2014 in October and are now noticing that customers are occasionally getting the wrong PDF's emailed to them. We have Paperless Office set up to email our Sales Orders as a confirmation to customers so they can check the items…
  • Sage 2013 Invoice form not collating

    I have a client on Sage 100 2013 and we setup Multi-part printing for Invoices. We cannot unselect the Collate box even after deleting Multi-part printing and reselecting Multi-part printing. All Invoices with Shadow text 1 print first and then All…
  • Paperless office and direct deposit stubs printer error -30 - one computer only?

    Client got a new computer workstation. Now the infamous printer -30 error comes up but only when printing direct deposit stubs to paperless. Any other payroll report or anything in any other module is OK. Only at this one computer. I've been through…
  • Just upgraded to Office 2016 and can no longer send reports to Excel.

    Just upgraded one of our users to Office 2016. The button he used to send reports to Excel is no longer working. It is just a gray box. Any ideas on how to get this back?
  • Accounts Receivable Paperless Office E-mail

    We have Sage 100 2015 version 5.20.2.0. We just updated from 2013 to 2015. Invoices that are e-mailed with paperless office will have the incorrect customer name in the subject line. When a batch is e-mailed it will have the first customer name in the…
  • Printing to paperless office in a remote desktop session

    Its well known (to me anyway) that if you have a workstation with a Sage 100 workstation install and then initiate and RDS (TS) session where the workstation install is present as well AND allow your local printers to pass through, the Sage PDF driver…
  • Paperless office DNS timed out error for one PC

    We have some computers with Sage 100 ERP client installed in a Windows domain environment. Only one PC gets the following error and can't email sales orders, etc. The client version is Sage 100 ERP 5.10.3.0. Other computer can send emails without any…