Forms/Reports/BIE blank after upgrade

SOLVED

Had an upgrade from v2016 to v2021 Advanced. Migration/conversion went well with no errors. However forms, reports, bie within sage 100 doesn't display data and even trying to do a crystal report outside of sage doesn't display data. I could see that it reads the records but doesn't display them. I'm out of ideas. Something seems deep rooted and I can't find it.

Here’s what I tried so far and still cannot see data:

  1. Toggled enable ODBC security on/off and made sure my role has all checked in ODBC security
  2. Created a new role that wasn’t converted called admin and assigned it to my user
  3. Tried creating a new form in sage 
  4. Checked permissions on Sage100 folder and workstation folder on C: drive
  5. Tried running as an application rather than service
  6. Tested the ODBC connection-connects fine
  7. Went into sy_odbcsecurity & sy_rolesecurity in DFDM to see if anything looks corrupted
  8. Uninstalled & Reinstalled workstation
Parents
  • FormerMember
    0 FormerMember

    Did you check to see if you DSN setup is pointing to the correct version of 100?

  • 0 in reply to FormerMember

    Yes the user dsn is pointing to correct version of Sage 100. And v2021 is on a new server. Thank you.

  • 0 in reply to dhalpin

    I should add that testing the connection works fine and it pulls in all the tables. I do have the odbc pvxodbc.log when I tried to create a crystal report report. One of the odd things is that it says userid is HPI however I didn't use that user id to log into the SOTAMAS90 datasource in crystal. I used my user id.

    Driver version: 4.40.0005
    ISAMOpen: UserID='administrator', length=13
    GetAccessibleTables:<table=ALL> Open catalog(s) \\masvr12\sage100\v2021\MAS90 , available 1478 table(s)
    ISAMClose
    Driver version: 4.40.0005
    ISAMOpen: UserID='HPI', length=3
    GetAccessibleTables:<table=ALL> Open catalog(s) \\masvr12\sage100\v2021\MAS90 , available 1478 table(s)
    <CI_Item> Open file \\masvr12\v2021\sage100\MAS90\MAS_JAA\CIJAA\CI_Item.M4T, maxksz=62
    ISAMCloseTable: Closing table CI_Item - 0 file reads, 0 re-reads, 0 writes, 0 removes
    CACHE STATS - 0 reads, size 86035456 estimated, 0 used
    <CI_Item> Open file \\masvr12\v2021\sage100\MAS90\MAS_JAA\CIJAA\CI_Item.M4T, maxksz=62
    ISAMCloseTable: Closing table CI_Item - 0 file reads, 0 re-reads, 0 writes, 0 removes
    CACHE STATS - 0 reads, size 86035456 estimated, 0 used

  • 0 in reply to dhalpin

    Also assuming you uninstalled and reinstalled Crystal, from the folder under the Sage 100 installation folder, and that didn't work - did you try to pull data through the ODBC Connection into Excel or Access? And you have tried this directly on the server as well?

  • 0 in reply to rclowe

    All the work I've done so far has been on the server and yes tested odbc thru access and same results. I did test a separate non sage small access db in crystal and it pulls in records fine.I'm leaning towards doing the migration again. 

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