Is it just me being haunted by Paperless Error -30 and -40? Happening even on current releases

For customers who are on v2021 these paperless office type error messages continue to appear. It is most noticeable/problematic for any user where they are not a local administrator on their computer as that requires we pull in IT resources. 

I suggest that one change could be to the test converter functionality  which is accessed through pl_advancedoptions_ui

I have seen in many ( all ) cases where I am doing hand-to-hand combat with this Amyunit/Paperless driver that the driver will test fine ( test converter ) but the customer will continue to receive errors ( generally -30 or -40 ).

Super big time waster chasing these errors

Parents
  • It is NOT just you.  I have had several conversations with Sage support about this.  I was told that we don't need the Sage Local port anymore.  I said, guess again, yes you do.  They didn't believe me until they were connected to one of my clients and had to create the port to fix the problem.  I told them we still get error -30's ALL the time no matter what version we're on.  Almost always after a Microsoft update.

Reply
  • It is NOT just you.  I have had several conversations with Sage support about this.  I was told that we don't need the Sage Local port anymore.  I said, guess again, yes you do.  They didn't believe me until they were connected to one of my clients and had to create the port to fix the problem.  I told them we still get error -30's ALL the time no matter what version we're on.  Almost always after a Microsoft update.

Children