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MAS 200 All receipt of good transaction give vendor error since we had a power outage how do I fix this

Posted By justme723 over 9 years ago

We use MAS 200. All of our receipt of good transactions and receipt of invoice transactions give a "not-on-file- vendor" error on all valid vendors every since we had a power outage how do I fix this?

Please don't tell me to contact someone else. I am the only support my company has at this time.

I can do whatever is needed as long as someone explains to me what to do.

I apprecaite your help

0 BigLouie over 9 years ago

I guess explaining how to contact your reseller is out of the question. First a couple of questions. When you say that all of your receipt of goods transactions and receipt of invoice, do you mean those already in process when the power surge happened or new ones created since the power surge happened? And since you list "MAS200" I have to assume you are on a slightly older version, is this correct?
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0 justme723 over 9 years ago in reply to BigLouie

All of our receipt of goods or invoice transactions give the same error and they won't post.

I believe we are on version 4.4
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0 TomTarget over 9 years ago in reply to justme723

Most likely do a rebuild key files followed by a rebuild sort files. Back up first.
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Sage 100

MAS 200 All receipt of good transaction give vendor error since we had a power outage how do I fix this

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