Sage 100 Employee Data

SOLVED

Sage 100c 2019 Standard.  When I print a custom payroll crystal report I receive an error message that reads:

Error in File PR BPA CUSTOM

6352-15868-(107A04E2-6BCF-4F92-A9D7-89536928089E).rpt

Failed to retrieve data from the database.

Details: [Database Vendor Code: 1027]

This only occurs if I add PR_EMPLOYEEPIIWrk.State or PR_EMPLOYEEPIIWrk.ZipCode to the report.  If I leave these fields off, it works.

I have linked tables PR_EMPLOYEE and PR_EMPLOYEEPIIWrk, and have followed the instructions to add the report to the custom payroll menu.

Please advise.

Thank you.

Parents
  • 0

    How are the tables linked?

    Did you verify database?

    Are there fields besides State and ZipCode from PR_EMPLOYEEPIIWrk. on the report?

    The error means you are not accessing the PR_EMPLOYEEPIIWrk. table. 

    John Nichols

    Sage

  • 0 in reply to jcnichols

    Thank you for your input John.

    Yes, I verified the database.  It was successful.

    Yes, employee first and last name, address line 1, and city are on the report.  They can only come from PR_EMPLOYEEPIIWrk.

    Interestingly, I found that the standard employee name and address listing comes up blank.  I am able to view each employee on the screen, and I did just to confirm that there was a state and zip code value for each employee.

Reply
  • 0 in reply to jcnichols

    Thank you for your input John.

    Yes, I verified the database.  It was successful.

    Yes, employee first and last name, address line 1, and city are on the report.  They can only come from PR_EMPLOYEEPIIWrk.

    Interestingly, I found that the standard employee name and address listing comes up blank.  I am able to view each employee on the screen, and I did just to confirm that there was a state and zip code value for each employee.

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