Did you manually reverse the check instead of using the Reversal icon?

I am not sure what you mean by "Reversal icon."  I found directions from sage.com that stated 'Void a Payroll Check and Reverse Its Entry'.  Is that what you are referring to?

I mean this icon.

Do not use the same method of reversing a check as done in legacy (v2017 and lower).   See kb 220924160101151 Wages may be incorrect if the legacy method of reversing a payroll check is used in Payroll 2.x

I wonder if the old KB has been updated with a warning regarding this issue.

The title of the old KB 222924550020027222924550020027 - "How to Reverse Payroll checks or Direct Deposits in Sage 100 versions 2017 or prior."

Under the resolution section - DO NOT use this process in Sage 100 versions payroll 2.x (Business Framework on versions 2018 and higher). Using the method below in PR 2.x and higher can cause Capped wages to be incorrect.

USE the new Payroll Check Reversal button in PR 2.x versions!)

Thank you, the new icon worked.