• Missing Work Ticket

    Missing Work Ticket: Work Ticket shows on WIP Reconcilliation and Work Ticket Inquiry but cannot be found on Work Ticket Entry and PO's cannot be linked to it. Where is it?
  • Original/Revised Contract Amount Discrepancy

    With different frequency, but frequent enough to be a nuisance, especially when involving millions of dollars, the Original and Revised contract amounts get out of balance. Since it cannot be tracked easily, I'm wondering whether anyone has run into this…
  • Client on 2018.8 has an employee that has disappeared - POOF! gone

    Client is on 2018.8 and upgraded from prior version in Feb 2019. One employee shows on the Data Entry Audit Report for being paid in May 2019. That employee no longer shows anywhere in the PR_Employee.M4T file - at least as far as I can tell. The only…
  • New error on payroll tax update in 2018

    Client is trying to update tax tables for 2018. Getting an error when trying to run payroll of error 107 in PR_TaxGroup for an Ohio tax group (they don't use Ohio). Help!
  • Payroll vacation hours available - did I just discover a bug?

    Working with a client to get vacation accruals set up and just discovered this. The screen shot below is from the ABC demo data. I checked it back to version 2015 and got the same results. Note the available hours field for vacation is showing 0.…
  • Payroll - QTD Information does NOT match total of Checks

    MAS 100 - P/R Module - Level 5 I am reconciling for quarter end. When I run a Perpetual History Report, the total (for one fixed amount deduction) for one employee does not match the QTD total (for the deduction) within the "Voluntary Deduction…
  • Mas90: Unable to Update Job Billing Register

    When attempting to update Job Billing Register within the Job Cost Module, receiving error message: Record: 0002687 is missing from SY_03.SOA. 0002687 is one of the Job numbers used within the system. Users claim two individuals were entering Job billing…