Sage 100

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Finance charge not showing up in the GL account

Posted By Lyndsey over 6 years ago

We recently started charging a finance charge to one customer. I noticed however, that the amount of the charge is not showing up in any GL account. I went into Division Maintenance and the account listed for the FC is correct. I also double checked that I updated all registers. The FC does appear on the Aged AR and in the customers invoice lists. What am I doing wrong?

0 Helium over 6 years ago

What does your printed copy of the Daily Transaction Register that includes this finance charge journal show for GL postings?
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0 Lyndsey over 6 years ago in reply to Helium

We did figure out that it is posting to the correct acct but it is posting at $0.00 rather than the actual FC amount. Not sure why it is zeroing out.
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0 Helium over 6 years ago in reply to Lyndsey

What did you see on the Daily Transaction Register?

My finance charge journals show as two lines on the DTR: a credit to the finance charge GL and a debit to the accounts receivable GL.
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Sage 100

Finance charge not showing up in the GL account

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