Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and some how the credits were applied to a few open invoices with the the payment reference number being CREDIT-X. The AR department says they did not apply anything. Is it possible they could have accidentally clicked something to apply them? also I'm trying to figure out where I could look to see who did it? I looked at the Source Journal History Report and searched via the Posting Date but I don't see much detail about the transactions for the date that it happened.
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