We’re excited to announce that we’ll soon be putting the finishing touches on the Sage Support Knowledgebase! In late November, you will have access to our improved Knowledgebase and self-service experience. New features include the following:
- Easier information access. We’ve made it easier to find the topics you’re looking for quickly so you can get back to doing what you love.
- Logon access for a more personalized experience based on the products you use. Create an easily accessible “My Products” list, bookmark favorite articles, and save common searches.
- ”Guided search”—Answer questions based on common scenarios to find your solution.
- An expanded Sage product list—Browse through the complete Sage product list to research articles on any Sage product by version.
Don’t forget that with a single search you’ll be able to access product documentation and other resources to help you get the most out of your Sage products. You can also use the Knowledgebase 24/7 to access additional support features, such as:
- Tax update links.
- Support resources, including featured and most popular Knowledgebase articles, which you can also share by email or social media.
- Article ratings as created by you, our customers.
In the meantime, if you have any questions about the new Knowledgebase, let us know in the comments and we will try our best to answer them.
