Every week, if available, we summarize all the HotFixes for Sage 300 ERP (Accpac) that you can download.
HotFix 210-1005421 – Reversing a negative cost shipment doubles the original actual cost
In Sage 300 ERP 2012, there is an issue when reversing a negative cost shipment. When you do, it will use the positive value of the actual cost instead of the original negative cost. As a result the actual cost will double instead of returning it to the original cost prior to the shipment reported on the Inventory Movement Report.
We have a Hotfix that will address this issue as well as steps to duplicate it.
[UPDATED] HotFix 210-1003964 – Discrepancy between the Total Available and Quantity Available Report in Ops Inquiry
We have noticed in Sage 300 ERP 2012 that when viewing the Total Quantity field from IC Item Inquiry, in the Qty. Avail. tab, the value displayed is not the same amount as on the Ops Inquiry, Quantity Available Report. This HotFix has been updated.
HotFix 210-1005859 – T5018 form layout has changed from 3 to 2 per page
This only applies to Canadian customers. The Statement of Contract Payments (T5018) form layout has changed from 3 per page to 2 per page. Currently, Sage 300 ERP Accounts Payable still prints the old format. This affects Sage 300 ERP 2012, Sage ERP Accpac 6.0 and Sage Accpac ERP 5.6. Download the HotFix to resolve this issue.
Please note: The new form layout is located here http://www.cra-arc.gc.ca/E/pbg/tf/t5018/. The alignment may differ if the PDF form is printed directly from this site rather than ordering the form directly from CCRA. If the form is printed from the site make sure you select "Actual size" option when the Print Dialogue box appears rather than the default "Shrink”.
HotFix 210-1005708 - Account Set overrides revacct
You may have noticed while in Sage 300 ERP 2012 that if you import a file into a contract maintenance, the IDACCTSET (Account Set) field will always override any value you put in the REVACCT (revenue account) field. The system requires both these fields in order to import the file. We have a Hotfix that will address this issue as well as steps to duplicate it.
HotFix 210-1004870 – Sage Advisor Update does not pickup available product updates
If you are using Sage Advisor Update for Sage 300 ERP 2012 then you probably encountered the fact that it fails to pick-up available product updates for download. This HotFix is related to HotFix 210-1003950 (see below for further details). We recommend that you download Sage 300 ERP 2012 Product Update 1 (PU1) and then apply this HotFix to resolve this issue.
KB 210-1003950 - Sage Advisor Update shows Business Care Plan as expired and Status as “Not Applicable”
We have once again updated this article with more information. If you recall, in the Sage Advisor Update, the Business Care Status displays "Not Applicable" even though the Business Care Plan is valid and up to date.
If PU1 is installed, by design, the Business Care Status and Expiration Date will display Not Applicable.
This indicates the latest update has been installed and your plan is current.
If Sage 300 ERP 2012 PU1 is NOT installed or Business Care Status shows Expired, try the HotFix provided in 210-1004870.
If after applying the HotFix does not resolve this issue, please provide Customer Support with the following information:
- Screenshot of the Sage Advisor Update Plugin Previewer (Click here for instructions to generate Sage Advisor Update Plugin Previewer details).
- The message in the Business Care Status, i.e. Expired, Not Applicable.
- 10 digit Sage Account ID.
- Serial Number for System Manager 2012.
- Expiry Date of your Business Care Plan.
HotFix 210-1004150 – “document(s) were found in the specified range that failed processing” error occurs when running Create Retainage Batch
In the Order Entry module of Sage 300 ERP 2012, Sage ERP Accpac 6.0 and Sage Accpac 5.6, there is an issue when running the AR Periodic Processing, create Retainage Batch function that it results in the following error:
Document INV0001 for customer 'CUST100' cannot be processed.
Document INV0002 for customer 'CUST100' cannot be processed.
2 document(s) were found in the specified range that failed processing.
No documents were created.
However, manually generating the Retainage Invoice in AR Invoice Entry does not generate any errors. We have HotFixes for Sage Accpac ERP 5.6, Sage ERP Accpac 6.0 and Sage 300 ERP 2012 that addresses this issue. The HotFix article also outlines how to manually create a Retainage Invoice or you can watch the video below. The same article also steps to duplicate the error.
HotFix 210-1006133 – Item Number Change Does Not Update the ICRECPD Table
If you are using Sage Accpac 5.6 then you may have noticed that the Item Number Change does not update the ICRECPD table. We have a HotFix that will resolve this issue.
NOTE: The links to our HotFixes are now available to download on the Google Chrome browser! Also, if you are using an earlier or later version of Internet Explorer 8, click on this link to configure your browser: http://sge.bz/W7KyjL.
If you have any questions, please let us know. We would like to hear from you! Sound off in the comments.
