Last week was Sage Summit 2013 and a lot of the Sage 300 ERP Support Team headed down to Washington, DC to attend. It was a big success not only for Sage but for us as a support team.
We were busy helping answer people’s support questions at the Technical Support Center:
But we also presented several well-attended technical sessions for the partners and customers. As a reminder, here are the sessions that we presented at this year’s Sage Summit Conference.
We had a session for both partners and customers on Sage 300 ERP upgrade best practices. This session, attendees got answers to questions like what pre-upgrade preparations do you need? How should you prepare your environment? What's the most effective way to perform the upgrade? What needs to be done after the upgrade? A copy of the presentation for partners is available here and for customers here.
Some attendees found our session on Sage 300 ERP Environment Setup and Configuration Tips and Tricks real useful. If you missed the session, we have a copy of the presentation available here.
Finally, we offered a hands-on session for partners and customers on the different diagnostic tools available in Sage 300 ERP that are used for monitoring, tuning, diagnosing and solving issues that arise in the field. If you weren’t able to attend the session, a copy of the presentation can be found here.
But it wasn’t all business while we were at Sage Summit. We also were able to have a bit of fun during Party on the Potomac, the event Sage held for its business partners:
This is Dave one of our Support Analysts who not only worked the Technical Support Center but also presented the Sage 300 ERP: Environment Setup and Configuration Tips and Tricks for customers.
Share some of your Sage Summit 2013 memories below in our comments section.
