Canada Payroll 7.3 - Calculate Payroll Error

We have a client that is getting an error running calculate payroll.  It does calculate , but at the end a message pops up:

An error has occurred during the processing of Calculate Payroll. The error returned
was 1. The operation being performed was a viewRead call to Accounts. GetAcctSegs-10

The pre-cheque register prints, but reluctant to go further.

They recently added a 3rd segeent code for projects.  We did go through the taxes, and earnings and deductions to make sure there was a GL distribution code for the 3rd segment available.  It is only being used for 3 employees now out of 30

Any suggestions?