Global Search in Sage 300 2019

SOLVED

After installing Sage 300 2019 version we tried to get familiarized with the Global Search functionality, however it did not return any results both on desktop and web screens.

We perform the following steps on the sample company: 

  • After opening the Global Search screen, we click the Refresh button.
  • When the "Refreshing search data may take several minutes. Proceed?" message appears, we click Yes to proceed.
  • After that we enter 1400 and click the search button at the right end of the search field (apart from “1400” we tried different words, phrases and numbers)

No list of results is displayed. The same happens in Sage 300cloud.

We have checked the same on several environments.

Is there any configuration required to be done on the PC to make Global Search return any result?

Parents
  • 0

    DO NOT Press Refresh !!!

    when you enter something in the field and select where you want to look - PRESS ENTER !!!!

    This will bring up the list

    I assume that the refresh is just to update the list with any new data that is entered while you are in that screen.

    Yes very confusing to start with - it took me a while to work it out

Reply
  • 0

    DO NOT Press Refresh !!!

    when you enter something in the field and select where you want to look - PRESS ENTER !!!!

    This will bring up the list

    I assume that the refresh is just to update the list with any new data that is entered while you are in that screen.

    Yes very confusing to start with - it took me a while to work it out

Children