Aged Trial Balance Reports

SOLVED

Hi all, ever since we upgraded to Sage 2018 and now 2020 we are having issues with the Aged Trial Balance Reports mainly in AR. When running open for a customer the report now lists $0 adjustments. If we uncheck adjustments they of course are not listed, but this also prevents valid/open adjustments from being listed. I heard there was an adjustment that can be made to the report. Does anyone have the fix for this? 

Parents
  • +1
    verified answer

    It's been an issue for some time.  The adjustment is posted against an invoice to clear the invoice.  On the AR trial balance the invoice is not shown but the adjustment number shows on a line with no amount.  It's fine as long as the account has a zero balance so that it doesn't show on the TB.  Running the report as you do explodes with these line items. 

    I have found that Sage the TB report can be modified to not show these if the total is null.  You will need crystal to do this.  Or you can clear paid documents for these accounts which will work as well.

  • +1 in reply to Terry Gair
    verified answer

    We do use Crystal and was checking to see if anyone knew the script to add or how to clear paid documents.

Reply Children