Search the KB, there are hotfixes, and PU3 includes them.

Hi Jay,

Account code change run in my laptop with Sage 300 2022 Update 2 without any issue but for this post I upgrade to Update 3 and then running Account Code change I get AR68ARRD: Critical Error: [1212] invalid working directory path and now my Sample Database is corrupt!!!!

But as I have a customer just get an error running Account Code Change with Update 2 then I test with Update 3 here in my laptop but get that error Weird !!! And not sure why mention AR68ARRD I just have 69A

Any idea?

Thanks

The sample data is corrupt and the customer data is correct. So PU2 will run on your sample data, but not the client. Running PU3 will run on the clients data, but not sample data. 

Hi MusickInt,

Good morning. How are you?

Let me give more info. At customer site with Sage 300 2022 Update 2, they run Account Code Change and get this error at some point:

Sage 300 Account Code Change has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

So finished wrong and data is corrupted with customer. We are dbloading a dbdump we get before running ACC.

Here in my laptop, with Sage 300 2022 Update 2 if we run ACC with Sample data or customer data no issue. Everything fine. But if I install Update 3, I get error AR68ARRD: Critical Error: [1212] invalid working directory path...and data is corrupted.

Any idea or suggestion?

Thank you very much

Hi Oscar, 

PU2 has an issue with vendor, customer and account code change. PU2 will run fine on sample data, but not live production data. 

PU3 addresses the above issue. We have not seen any issues running PU3 ACC. Not sure without investigation, but suspect the customer data is damaged. 

Hi Oscar, 

PU2 has an issue with vendor, customer and account code change. PU2 will run fine on sample data, but not live production data. 

PU3 addresses the above issue. We have not seen any issues running PU3 ACC. Not sure without investigation, but suspect the customer data is damaged. 

Get it, thanks

Hi MusickInt,

In live data (copy) with customer Sage 300 2022 Update 2 we get first this error running ACC utility:

Account Code Change crashes on A/P Job Details....application finished to run....and data was corrupted. Its there a hotfix we install and run again and now pass those tables but get a new error:

AR68ARRD: Critical Error: [1212] invalid working directory path. Very generic. Dont found this case a hot fix to install. And data was corrupted.

So from your previous recommendation, we need to install Update 3 to fix this issue? Or reinstall instead again ACC utility could work?

Thank you very much

Yes, install PU3 to update the ACC. Then try to re-run the ACC and see if all the tables are updated. If not, either restore the data to before account code change or repair the data. 

Do not re-install ACC change. This will not fix the problem with ACC. 

For what it's worth, I ran through these issues with both 2022.2 and 2022.3.  After installing PU3, the utility was just crashing with no app-level error. 
Solution was to dump / load the data.  Once done, the change ran to completion.

Hi,

Dont get it. So to avoid errors even after install Update 3, first dump/load data before running ACC?

Thanks

If you install PU3 and re-posting the change fails, I would next suggest trying a dump / load as this resolved my issue after installing PU3.