AP Checks alphanumeric not printing correctly but with special characters

We have problems with our payable checks not printing correctly.

The Alpha Numeric wording prints fine until it should print the cent portion.  It then will print nothing, or, special characters (A *@ - ).

I have updated print boss and it is still happening.  Our reseller suggested a windows update may be causing the problem.

I am going to run an integrity check to see if there is any type of error which will give a clue on this problem.

Has anyone seen this before or have any suggestions on a fix?

Thank you!