The program did not start on the remote computer(Sage on Remote Desktop Application)

Hello.
Could you please help me?

I have a Windows server with Windows Server 2019.
And I have installed some hyper v on it. (one for sage last version software / one for hyper v / one for SQL server / one for cal license manager).
And all the users of the company have been accessing Sage software through the remote desktop application service for months without any problems.
And they use Sage software through remote desktop application service.

But when I share the entire folder of Sage software installed in C drive (I share it for a specific purpose), users cannot login to Sage software through the remote desktop application. and receive the following error message: The program did not start on the remote computer. For assistance, contact your system administrator.  While the sage software runs directly on the server.