Sage 300 v2023 web screen login returns UNDEFINED error

Posted By NLIT Sage 5 months ago

I have installed Sage 300 v2023.1 in a cloud server. Login using localhost/sage300 works fine. However, when I try to login using public domain name, the login screen appears but gives an error "Undefined" upon entering the user ID and password.
Any suggestions will be much appreciated.

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DCrampton 3 months ago +2

Hello Nlit,

My guess is that your Web Screens is not currently configured to be run externally.. please review the installation guide (Chapter 5) Sage 300 2022 Installation and Administration Guide and see…

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0 DCrampton 3 months ago

Hello Nlit,

My guess is that your Web Screens is not currently configured to be run externally.. please review the installation guide (Chapter 5) Sage 300 2022 Installation and Administration Guide and see if you have added all your IIS Components and then if necessary please contact Customer Support to open a support ticket.

Regards,

David Crampton
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0 DCrampton 3 months ago

Hello Nlit,

My guess is that your Web Screens is not currently configured to be run externally.. please review the installation guide (Chapter 5) Sage 300 2022 Installation and Administration Guide and see if you have added all your IIS Components and then if necessary please contact Customer Support to open a support ticket.

Regards,

David Crampton
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Sage 300 v2023 web screen login returns UNDEFINED error

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