• Creating A Return PO and include charges

    I need to reverse a receipt that was posted. The invoice from vendor had credit card fees on it, which were included with the vendor invoice when posted. How do I reverse these charges and the PO at the same time?
  • Cdn Payroll Accruals

    I'm trying to clean up my vacation pay accruals report and also the related G/L account. Is there anyway to close employees in the accrual report? I note that there are many terminated employees with a balance in the report. Is there a way to close…
  • AP Automation

    Hi, We are currently using Sage 300 (on prem). We are a manufacturing facility so a large portion of our invoices are purchase order related. As our business has increased, I am wanting to automate our AP process to more efficiently handle the increased…
  • QuantityCanceled in Sage 300 PO Receipt web API did not work unless I add CompletesPO=true

    Hi all, I am trying to post a POReceipt with this URL http://localhost/Sage300WebApi/v1.0/-/SAMLTD/PO/POReceipts I want to use the QuantityCancelled field. However, when I add value to this field, it only create the PO receipt without the item lines…
  • NORMING ASSET MANAGEMENT

    I'm getting the following error when running depreciation for a period. I had ran the depreciation for atleast 3 categories of assets. The remaining two category of assets displaying the following error messages then it created an empty depreciation batch…
  • Excluding Additional Cost from Tax Base

    Hi, We have an additional cost in PO Receipts that has zero tax and needs to be excluded from the Tax Base for reporting. Example: PO Receipt Items Cost = 1000 VAT 15% = 150 Additional Cost = 50 Tax Base in reporting should show 1000, not…
  • ADDING FIXED ASSETS PURCHASED EARLIER THAN OLDEST FISCAL PERIOD

    Hello everyone is it possible to change the oldest fiscal period on sage 300 to earlier date. I am trying to bring in assets that was purchased earlier than the date but it keep bringing issues about the fiscal period. I have asset purchased 6 years earlier…
  • Property Management Tenant short paid

    I have a tenant who decided to take a credit on 2 of his required utility. How do I apply those credits when applying payment to his lease? Example Paid $1000 lease Credit -$400 for utilities Check amount $600.00 Tenant is not owed the $400…
  • Does SAGE ERP 300 Capture User Creation/Deactivation Date and Time?

    Hi everyone, I'm an undergraduate student exploring SAGE ERP 300, and I'm trying to understand more about its functionalities. A friend of mine mentioned that there might be an issue or limitation where the system does not capture the exact date and…
  • GL Account was Deleted that contains a transation

    Hi A GL Account was deleted by accident, the GL had only one transaction that was posted in 2012. The transaction history is gone now, and the Trail balance is out of balance. The GL account was re-created as it was before, but how do we post the…
  • A/R Transaction Corrections

    I have a situation that comes up frequently that I would like to know what is the best way to resolve it in sage. An A/R invoice for, let’s say, $100 is paid by a receipt/deposit of $100. Later on, when doing the bank reconciliation, I find that the customer…
  • Cost of Goods Sold

    Been having a problem with the Cost of Goods Sold reflected on the Income Statements I've been creating. I always learned cost of goods sold as: Plus Beginning inventory Plus Purchases Less Ending Inventory Equals Cost of Goods Sold Our…
  • Gap Detection on Journal sequence

    Dear Support I run a gap detection on journals and some of the posting sequence numbers were missing for a certain period, what could be the reason for missing posting sequence number on the journals range. Regards Moses
  • A/P payment templates

    Where can I find the A/P payment templates? I checked our import templates folder, but only found templates for CN, DN and invoice.
  • Web Screens Sage 300 2023/2024

    Hi Needed assitance on below few pointers Where are the Public and Private key of the certificate stored by default (which location)? Are the keys encrypted ? Can the private public key be some how stored in an external “HashiCorp Vault” which…
  • WEB SCREEN ERROR SAGE 300C 2023

    Hello all, I have been experiencing this error which reads "please correct the following issue(s)". The problem occurred and your changes could not be saved. Please try again Vendor number can not be blank Once this error appear the is no…
  • Sage300 Webscreen 2023 AR Detail Entry Screen

    Some users experience issues when trying to view or add entries to AR Invoices. The details section displays a loading icon. We have observed that if users start the transaction from AR Invoice Entry rather than AR Invoice Batch, they do not encounter…
  • Bank Recon - Date and amount changing to default values

    Sage 300 ERP Version: 2020 (300 Standard) (Build 20) (Product Update 2) ---------Issue------------- In Bank maser screen in the "Balance" tab, Last statement date - changing to empty (but there was date before) Last reconciliation date - changing…
  • Posting errors

    How can i resolve this error
  • ADMIN password no longer works

    Our ADMIN password no longer works. It was likely changed but nobody is taking responsibility for it. I found this utility and ran the following command: C:\Program Files (x86)\Sage\Sage300\runtime>ResetADMINPassword.exe vaultowner "vaultownerpassword…
  • AP Payment Posting - APPYPT: OpenAllImplicitViewsFaied (22356 APPYPT1.C)

    Sage 300 ERP 2024 In AP Payment posting, error display 'APPYPT: OpenAllImplicitViewsFaied (22356 APPYPT1.C)' Any advice is appreciated on what is the cause and solution to be done. Workstation installation was done as workstation setup.
  • Different posting date and deposit date in the AR results in amount sitting as outstanding deposit in the bank reconciliation for the reconciling period.

    Hi All, I have been using Sage 300 for less than 5 months. I recently learnt that the deposit date is the one that affects the bank reconciliation and not the receipt date. This is where I had made a mistake. When initially entering a receipt batch…
  • Bank entry not available to post in GL in Sage300ERP

    Hi there. I am fairy new to Sage300 so I apologize if this is a rookie question. When I post through bank entry (bank charges or other trx that don't need to go through subledger), I get a message that j/e has been created. However, those trx do not appear…
  • Posting Failed. You Must Enter the Credit/Debit Note Again

    Hello, Running Sage300 2023 PU0 Issue began today - Getting Posting Failed. You Must Enter the Credit/Debit Note Again on EVERY credit note. Sometimes we credit a single item, sometimes we remove all items and add a misc item for credit notes. The…
  • Moving an AR Receivable to an AP Credit

    We have a situation where we bought product from a vendor that needed to be reworked using our stocked products as well as labour (which we use part numbers for). We need to remove those items from inventory using OE to ensure our production staff gets…