Hi Abenaki Ottawa , 

Thanks for reaching out. Checked in with the Sage 300 support team who confirm that the release notes have not yet been updated to mention that YES changes were added in the latest update announced here to include the T4 dental reporting requirements.

To test, see any employee record for confirmation.


Hope this helps!

Warm Regards, 
Erzsi

Getting a lot of these in my sample companies after installing the update and running a payroll test:

Hi Darren, checking with the team, thank you for the screenshot. Will update you with any news.

Hi Darren, 

In my testing, after installing and activating the Jan 1st update, each employee had the following default Dental Benefits settings:

Would you be able to reach out to customer support and open a support ticket as we need to investigate this further.. the Error Message is indicating that there underlying program files are missing.. Can you confirm if you are running Client/Server or full products locally?  if so, can you confirm that each workstation that has program files has the Payroll Update installed?

Regards,

David Crampton

Hi Darren, 

In my testing, after installing and activating the Jan 1st update, each employee had the following default Dental Benefits settings:

Would you be able to reach out to customer support and open a support ticket as we need to investigate this further.. the Error Message is indicating that there underlying program files are missing.. Can you confirm if you are running Client/Server or full products locally?  if so, can you confirm that each workstation that has program files has the Payroll Update installed?

Regards,

David Crampton

Yes, I have the same defaults for Dental. Is there any way to mass edit these, or will it be an employee by employee basis?

I'll create a ticket. Full install of 2024.0 with payroll update installed and activated.

This field is to store what type of Dental Plan offered by the employer. No matter the employee use it or not. You can use import/export to update this field if the employer does offer different plan for certain employees.

I know what it's for. I was wondering if there was a way to update multiple employees at once through Sage functionality. If export/import is the only way, then that answers the question.

Did some more testing.. the only way to replicate the error only occurs if you process a payroll with 2023 dates which shouldn't be done anyways because the tax update is only for 2024 and beyond.. can you confirm that the error does not occur when processing with a Check Date, and period end date dated in 2024?

Good call. Tested a January 2024 pay date with no errors. Whew.

By Pay date, I was wondering if the Run date, PP end date and Cheque date had to all be 2024 ?