How fix posting

Invoices were created in AR and posted in the next period by error.  Credit Notes were applied , but posted in the current period. 

In order to fix it, we've tried to use adjustment for Invoice - error that it is overapplied

Adjustment to credit notes - error overapplied

Debit notes created to Credit notes - in the current period still leave Debit note , but the invoice in the next period is still shows as paid.

How to reverse the invoice in the next period as well?

  • 0

    Hi, 

    In order for us to understand your scenario correctly, it’s best to call Sage 300 support at 800-253-1372 to confirm this is your scenario before making any further adjustments. 

    If you want to try to make adjustments, please make a backup of your data before you try the suggestions below.

    Have you tried to create an A/R adjustment to increase the A/R invoice back to the original amount for the next period (using the Credit amounts)?  Then, use an A/R credit note to apply against the AR invoice to cancel the invoice in the next period? 

    If your debit note is still outstanding, create an A/R credit note for the current period to cancel it out. 

    Also create the new A/R invoice in the correct period if you need to after everything is cancelled. 

    Hope this helps. 

    Regards,

    Wendy 
    Sage 300 support