Hi Paula,

This is not a known issue. It's best to contact Sage 300 support at 800-253-1372 and we can review your setup in your data to make sure the taxes are setup correctly for the employees. 

Wendy 

Sage 300 support 

I have reported it to the help line before I posted it here. I have received a Case#, but have not heard anything back yet after spending quite a bit of time providing reports and a DB dump for verifying. 

Hi Paula, 

I have just checked and found the case you are referring to. I have contacted the Sage 300 analyst who you are working the case with and he said he will send you a follow up email today. Hope this helps.

Thank you. 

Wendy 

Thank you for your follow-up. I appreciate your assurance that the issue is being looked into.

I want to clarify that I wasn't concerned about the issue not being addressed; I simply reported it shortly before my original post, so I understand that it hasn't been outstanding for long. I am aware that resolving such matters can take time, and I'm grateful for your efforts. I look forward to hearing more once the issue has been identified and a solution is in place.

Thanks again.

Thank you for your follow-up. I appreciate your assurance that the issue is being looked into.

I want to clarify that I wasn't concerned about the issue not being addressed; I simply reported it shortly before my original post, so I understand that it hasn't been outstanding for long. I am aware that resolving such matters can take time, and I'm grateful for your efforts. I look forward to hearing more once the issue has been identified and a solution is in place.

Thanks again.

Hi Paula, 

Yes, the analyst from our team will keep you posted on this case. 

Thank you.
Wendy