Check register is showing a reversed check as missing

We have a client who posted a check for March 15 and then reversed the same check for March 15.  When we run the check register for March 15 - March 15 for all reconciliation statuses, it says that check is missing.  They want to see it as reversed. Is this normal fro a reversed check to show as missing?  It seems like it would show as a check with a reversed status.

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    Hello Leshel, 

    Did you reverse the check via Bank Services - Reverse Transactions?  or did you actually Void the check in AP?  If you Void the check in AP, then it will show as Missing in the Check Register.

    Perhaps you can open a case with Customer Support if you need follow-up.. 

    Regards, 

    DCrampton