The client utilizes Sage300 version 2024.

The clerk initiates the entry, and another level of authorization is required for posting. Users have encountered difficulties in posting batches because they are locked by another user.

Even after the user logs out, the situation remains unchanged.

The user attempting to post the transaction also logs out asnd retries, no changes. 

The only two methods that resolve this issue are restarting the services or waiting for 1-2 hours before attempting to repost.

Is there any solution or alternative approach to address this?