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General Discussion Portal issue with Aged Payables and Aged Receivables gadgets (Sage 300 EP 2012 Update 1)

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Portal issue with Aged Payables and Aged Receivables gadgets (Sage 300 EP 2012 Update 1)

Posted By Oscar Gonzalez over 10 years ago

When I enter to Portal (SAMINC demo company) I get these erros in Aged Payables and Aged Receivables gadgets only :

java.util.concurrent.ExcecutionException :

java.lang.NumberFormatException : For input string : ""

And doesnt show any data in those gadgets !!! Any idea. Thanks.

0 Louis2 over 10 years ago

Hi Oscar,

For this issue, try the following:

Configure the User agent string to use Internet Explorer 10 in Internet Explorer 11 (IE11)

1) Launch Portal

2) In Internet Explorer, under the Tools menu, click F12 Developer Tools

3) Click the Emulation icon and configure the User agent string to use Internet Explorer 10

This information is found in KB article ID: 24171

Regards,

Louis
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0 IanBooth15 over 8 years ago in reply to Louis2

Hi. How do you save these settings? F12 open, it works. F12 closed, same error occurs.
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0 Eric Giroux over 8 years ago in reply to IanBooth15

I was able to get it to stick by adding a "version" string with the value MSIE 10.0 in
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent
but it is user specific
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0 Eric Giroux over 8 years ago in reply to Eric Giroux

but in the end, prefer to use Chrome
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