• IC Shipment Quantity Issue

    An IC shipment was created where the operator accidently removed 51,138,686,093 units from stock. The Shipment appears to have posted but when trying to open the shipment we get a Code: 3.3550.0 Source: IC0630 error. Can I go into the ICSHED table end…
  • Changing Stocking Unit of Measure

    Is there anything we should look out for when we change the stocking unit of measure? We some items that have a couple of conversion factors and the items are used in BOMs. To be careful should I issue out all the inventory, change the stocking unit…
  • IC Transfer number missing

    IC Transfer number skipping a digit, for example after posting a transfer, TRF 0002, the next number generated is TRF 0004! (the image shows transfer no. TRF0005433 is missing the user says that when he posted the system did not give him the option…
  • Day end error

    Hi Support, One of our clients has an issue with day end processing in IC. The day end stops at a particular order. This has started happening after a power failure. I have performed DB verify and DB dump but it did not fix the issue. Sage 2012…
  • O/E Entry & Inventory

    Hi all, I hope you are all well. We have experienced in the following scenario on one stock item during Order Entry: Qty on hand = 0 Qty Committed = -3 Qty Available = 3 Negative inventory is never allowed. Could anyone shed some light on…
  • Average cost calculation

    Client has a few items with really far out Average costs. Supposed to be $1 and shows $950 Average cost. The MRC is good and last cost is good. Is there a way to fix the average cost? There was an adjustment done a few months back that was in error…
  • Inventory physical count quantity only update

    We recently did a physical count in inventory and most of the items did a both update (quantity and cost), but two items did quantity only updates. How do we make sure that all items are doing a both update?
  • Quantity on S/O but no Sales Order in system for specific item

    Our client is working on Sage 300 2014 PU3. When doing the Physical Inventory Reconciliation it gave an error that states "There is insufficient quantity available to adjust item XXX at location XXX". When checking the specific item via Item Location…
  • Ops inquiry IC item location tab

    Hi there, in Ops Inquiry IC Item Inquiry (in Location tab) the Most recent Costing Unit does not update with the Average Unit Cost. The Source App is P/O Issue occurred with one item only. Any idea there.
  • Stock take and data entry

    Hi Support, It is normal procedure to freeze all inventory transactions before generating the worksheet. Our month end inventory reconciliation last for up to two weeks. Is it possible to still post order entry invoices for the new month? What will…
  • Inventory Costing

    We purchase used equipment and refurbish them and then process them by physically cleaning them (labour), testing for faults (labour), and package each item individually in boxes (materials and labour). I understand according to accounting principles…
  • Posting a credit for miscellaneous returned items?

    Hello, A credit memo was issued to us from our supplier for miscellaneous or obsolete items that we were able to return. I need to post the credit memo and remove the returned items from our inventory listing. The items likely would have a receiving…
  • Day End Processing Error

    We received an error during day end processing today. Please note below 'Internal error.restart error 5(837 PODEPR1.C) Day End COULD NOT PROCESS ALL TRANSACTIONS.' The costing is setup during posting. I was able to resolve the isse by deleting restart…