Hi,
Did anyone encountered the same error code when print Financial Statements in Sage 300 2024?
After clicked OK button, the report still works fine. Why is there an error code shown after click Preview button?
Client is using Microsoft Excel 2016 64bit. All workstation PCs at client's site are encountering the same error msg. However, the same FR report is working fine at our office.
Kindly advise what could be the cause of this error?
Thanks in advanced.
Regards,
Shandy
Hi Shandy have you checked the named range Spec to check its correct, and that the default print driver is a valid printer selected for generating the Preview? Check the default printer is not a label writer etc. I'm running Office 365 64-bit with version 2024 and encountering no errors. Also, try a stock report from \\<sageprogramspath>\GL71A\ENG i.e. Balsum01.xlsx
Hi Shandy have you checked the named range Spec to check its correct, and that the default print driver is a valid printer selected for generating the Preview? Check the default printer is not a label writer etc. I'm running Office 365 64-bit with version 2024 and encountering no errors. Also, try a stock report from \\<sageprogramspath>\GL71A\ENG i.e. Balsum01.xlsx
Hi, Thanks for your reply.
My colleague and I tried to change named range Spec in the excel template, error still there. We did try to print Balsum01.xlsx, but still getting the same error message as mentioned earlier on. Could it be MS Office 2016 64-bit issue? My colleague is able to print the excel without error msg, and she is using MS Office 365 32-bit.
The following picture is the default printer.
Best Regards,
Shandy
Hi Shandy, I don't think its your office edition because the official version 2024 compatibility guide says:
Could you please open Programs and Features on your workstation, select your Office 2016 and select Change -> Quick Repair? Your office integration components might not be installed properly and this should repair them.
