Sage 300

The driver or network connection that the shortcut ‘Sage 300 ERP.Ink’ refers to is unavailable. currently get this frequently and just restart the machine but now does not disappear anymore. What may be the course?

A client is running Sage 300 2012 with CRM integration. The site had been stable until December 16th and now throughout the day, when using CRM and doing the drill down into All Orders from the O/E Inquiry and clicking the Drill Down to show the custom…