We have a debit memo from one of our vendors and they are going to send us a refund check - how do I process the check in AP?
Pete Gentile
To record refund in AR:
Recording the refund in AP is optional but recommended as it provides an audit trail of the refund
To record receipt of refund in AP:
Hope this article helps.
Thank you,
TonyD
Alternatively, you could also enable AP integration, establish a vendor-customer relationship in Maintain Customers, create the memo in AP, receipt in AR, then balance the accounts using process settlements which is typically the easiest method once it is configured.
The processes Tony detailed maintain the audit trail to allow for proper bank account reconciliation in the system. There are other methods to do all this in a manual fashion as well, working within AP and CM, so it just depends on how you typically balance your subledgers.
*Community Hub is the new name for Sage City