MAS500 V7.4
ONE USER IS GETTING THIS ERROR MESSAGE WHEN SHE OPENS THE AP VOUCHER ENTRY AND CLICKS "NEXT" VOUCHER NUMBER.
IT APPEARS THAT THE VOUCHER NUMBER SHOULD BE ASSIGNED A NUMBER WITH A LEADING ZERO BUT THE ENTRIES THAT ERROR OUT DO NO HAVE A LEADING ZERO.
THIS HAS NOT BEEN ABLE TO BE REPLICATED SO WE CANNOT DETERMINE WHEN TO RUN A TRACE.
THIS HAPPENS QUITE OFTEN FOR THIS ONE USER BUT THERE IS NO PATTERN TO WHEN IT HAPPENS OR WHAT CAN BE CAUSING IT.
USER IS ACCESSING THROUGH A CITRIX ENVIRONMENT
NO CUSTOMIZATIONS IN AP
ANY SUGGESTIONS?