• SED/Paya integration seems to have failed

    All of the sudden, SED/Paya will no longer launch and we don't have access to the Vault or CC Payment processing. Even Maintain Credit Card Processor Accounts -> Test Account fails. Has anybody seen anything like this before? I'd guess that the integration…
  • Creating a debit memo in Purchase Order module for returned items on PO

    We had an employee try something new, and entered a bunch of returns using the PO module. These are outstanding in Purchasing Clearing. The credits from the vendor were processed via A/P directly to COGS. I'd like to invoice these returns, and get them…
  • SO to PO

    HI, I have a HOW TO question. Is there any way to automatically create a Purchase Order from a Sales Order when certain items or drop ship items are on the Sales Order? Has anyone done this or is this core functionality? Thank you. -Robyn
  • Reverse a Bank Account Reconciliation

    FormerMember
    FormerMember
    is there a way to reverse a posted bank reconciliation? I am new to Sage 500 and have made an error that covers 2 months of bank reconciliations. I failed to key in the Bank Ending Balance for these 2 months and have just caught the error.
  • Error posting Receipt of Goods batch

    Hello! We are trying to post a batch of Receipt of Goods and keep receiving the following error: Can anyone offer advice/suggestions/a solution?? Thank you!
  • Batches stuck as "in use"

    We have run into an issue a few times with both AP and GL batches. The status changes and is stuck on "in use". We check that there are no users in the batch, but the status gets stuck, we can't delete it or post it. The only resolution we are able to…
  • Paying AP Invoices by Credit Cards

    Currently we enter AP Invoices under the company name then on the due date we pay by credit card and make a flip to remove from the vendors name into the appropriate Credit card AP account.. Is there an easier way to complete the flips without entering…
  • Freight taxes

    Our company needs to start taxing certain customers and I'm very familiar with how to use Sales Tax for items. I remember also taxing freight - many years ago - but I cannot remember how to set it up to include freight as well. Can anyone remind me how…
  • ap trial balance query

    does anyone have a query that returns the value of the AP trial balance? We want to extend that functionality to show line dist level detail of vouchers
  • We have 2 old pick lists that are stuck. The pick numbers show up in Explore-Pick Lists (show as status = pending) but when I type the pick list numbers no records are found.

    We have 2 old pick lists that are stuck. The pick numbers show up in Explore-Pick Lists (ship status = pending and there is a shipment number) but when I type the pick list numbers to reprint pick list, cancel pick list or confirm picks the pick numbers…