We have run into an issue a few times with both AP and GL batches. The status changes and is stuck on "in use". We check that there are no users in the batch, but the status gets stuck, we can't delete it or post it. The only resolution we are able to do is have our IT department go through the back and into the database and change the status there.
Have others had this problem?
Is there a better/easier way to resolve it?
Any idea of what causes this, so we can avoid it in the future?