Hello, the saga continues. We upgraded to the 2021 version on Friday and now we are not able to run our Standard SAGE reports such as Aged Payables, Aged Receivables, etc.
This is the error we are getting:
Hello, the saga continues. We upgraded to the 2021 version on Friday and now we are not able to run our Standard SAGE reports such as Aged Payables, Aged Receivables, etc.
This is the error we are getting:
Katie,
First thing to try is run the Sage 500 Application 1 time on the machine using the Right-Click "Run as Administrator" depending on permissions sometimes the application cannot create the configuration files for the applications that need them for the Crystal Runtime Version that is used.
using this Run as Administrator allows application to create the needed config files in the directories needed... after this you should be able to run normally.
Keep us posted,
Kevin
Fantastic. That did the trick. Thank you!
Fantastic. That did the trick. Thank you!
Hi KatieFlanagan, if the above suggested answer helped, please do mark it as verified for the benefit of others in this forum :). Thank you!
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