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GoiNutz53

Sage 500 Database Install message: The following error occurred in the routing GetSQLServerNames [53] File not found: SOADBLIB.DLL

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We have a Sage Partner Account, and I'm attempting to install Sage 500 ERP 2021. I installed the Database Utilities, but when I run Database Creation Utility I get the message:

The following error occurred in the routing GetSQLServerNames

[53] File not found: SOADBLIB.DLL

When I click 'OK', the message appears again; click 'OK' again, and it appears again. Clicking 'OK' then leaves me at the Sage 500 ERP Database Install Login dialog.

At that point, the SQL Server Name dropdown contains nothing, so I enter my server name, then the Login Name and Password for SQL Server Authentication. and click 'Proceed'.

This produces a message: 

The following error occurred in the routine cbConnect_Click

[53]  Fuke nit fiyndL  TRGEN.DLL.

I'm at a total loss here.  I am logged into Windows with the local Administrator's account, and ran the Database Creation Utility "as Administrator'.  Could this still be a security issue?

I have not dealt with Sage 500 for about 6 years, but seem to recall a top-level installation dialog that contained a number of selections, including one for creating a new database, and another for installing other pieces, such as the Sage 500 Client; however, I haven't found such an installer.  Anybody got any ideas?

Thank you to anyone who can help.

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  • 0
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    GoiNutz53,

    Both SOADBLIB and TRGEN should be in the following location on that machine.

    C:\Program Files (x86)\Common Files\Sage Software\Sage MAS 500\Shared\

    if they are not there see if you can locate them in maybe a Virtual store.

    Yes it could be security related based on User Access Control settings sometimes when installed under one account and run with another it would be possible that the running account can't see the installed files because they are in a virtual store under the installation accounts directories.

    I would try Uninstalling the Database Installation and reinstalling... when reinstalling try running the database install using Right-Click Run as Administrator.

    Another thing you could try is before running the installation check the "user access control" settings if they are all the way at the top... temporarily drop it down to a lower level, then run the install and set the UAC back up to the top.

    Hope this helps,

    Kevin

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  • 0
    SUGGESTED

    GoiNutz53,

    Both SOADBLIB and TRGEN should be in the following location on that machine.

    C:\Program Files (x86)\Common Files\Sage Software\Sage MAS 500\Shared\

    if they are not there see if you can locate them in maybe a Virtual store.

    Yes it could be security related based on User Access Control settings sometimes when installed under one account and run with another it would be possible that the running account can't see the installed files because they are in a virtual store under the installation accounts directories.

    I would try Uninstalling the Database Installation and reinstalling... when reinstalling try running the database install using Right-Click Run as Administrator.

    Another thing you could try is before running the installation check the "user access control" settings if they are all the way at the top... temporarily drop it down to a lower level, then run the install and set the UAC back up to the top.

    Hope this helps,

    Kevin

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