Hi @Steve,

Thanks for reaching out. Also wasn't able to find a match for a Knowledge Base article using the keywords "Subscript out of range 9" from this post title.

The closest result was this article: "Error: "9 occurred at frmSelectCountItems in Procedure HandleToolBarClick Subscript out of range," occurs when proceeding with count selection in Process Physical Inventory"

If you haven't already, consider creating an online support ticket by going to: www.sagecity.com/resources selecting your product line and clicking on "submit online case" at that point you'll need a login to the Customer Portal.

A Support Ticket number can be entered in the phone system. Your login will need to be tied to your account ID with a valid support plan. Hope this helps!

Warm Regards, 
Erzsi

Hi @Steve,

Thanks for reaching out. Also wasn't able to find a match for a Knowledge Base article using the keywords "Subscript out of range 9" from this post title.

The closest result was this article: "Error: "9 occurred at frmSelectCountItems in Procedure HandleToolBarClick Subscript out of range," occurs when proceeding with count selection in Process Physical Inventory"

If you haven't already, consider creating an online support ticket by going to: www.sagecity.com/resources selecting your product line and clicking on "submit online case" at that point you'll need a login to the Customer Portal.

A Support Ticket number can be entered in the phone system. Your login will need to be tied to your account ID with a valid support plan. Hope this helps!

Warm Regards, 
Erzsi

Thank you Erzsi, will do that.